The Cyclone battery has 4 different temperature Settings, green (lowest), blue, purple, and red (highest). You can switch through the settings by clicking the R button 4 times. Cyclone can be turned on/off with 5 clicks and to begin Active Mode click the R button 2 times. Active mode will give you a continuous vapor…
Simply pull up on the mouthpiece and it should come right out. It is held in by a red o-ring. The Cyclone kit comes with 2 replacement mouthpieces just in case 1 breaks
The patent-pending Cyclone cooling technology works in multiple ways. First, it contains internal baffles that allow the vapor more time to cool off. Second, it is all made from metal that easily absorbs the extra heat and continues the cooling process. Lastly, the final path for the vapor is shaped specifically to slow down and…
You can increase the life of your battery by doing the following: – Don’t leave your device plugged in once it has finished charging. – Try to keep your battery at room temperature and avoid leaving it in cold/hot places, like your car, for extended periods. – Don’t run your battery completely down every time.…
The battery is out of power. Please see the question “How do I charge my pen” on FAQ page
Rokin will issue a full refund for any fully sealed product within 30 days from the original purchase date due to concerns with reselling an open package to the public. For more information or to get a refund please go to our Contact Us page and contact customer support.
You may cancel your subscription by logging in to your account.
Yes, you may upgrade to priority mail or overnight shipping for an additional charge.
USPS standard mail will be used for free shipping.
Any order over $50 qualifies for free shipping inside the continental United States.