FAQs

This certification ensures the restriction of certain hazardous substances in electrical or electronic equipment. For more information, please visit:  www.RoHSguide.com.

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The main cause for leaking atomizers is overloading of the atomizer chamber.  Make sure that the material is not up to and in the holes at the top of the atomizer while vaping.  Keeping your pen in the upright position will also help your pen to not leak onto the battery. The newer leak resistant…

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Remove the drip tip and drip cap.  Turn the pen to the blue (medium) temperature setting.  Hold the pen upside down over a damp disposable cloth and hold down the “R” button until the chamber is clear.  Wipe the threading if necessary.

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Viper: When the device is on click the power button once. The power level will be displayed on the digital indicator. If all bars are lit up then the device is fully charged. Nitro2 and Cyclone: The USB ego charger light will change to green once the pen is fully charged.  It will display a…

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Rokin’s batteries all contain surge protection and have to be connected properly to charge. For Nitro and Cyclone: First plug in the USB wall charger to the power outlet.  Then plug in the battery charger to the USB wall charger that is plugged in to a outlet.  Make sure that the green light on the…

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For Mini Tank: Mini Tank only has 1 temperature setting and the preheat setting is 3 clicks. For Viper: Click the button below the digital indicator. The higher the illuminated bars are the higher the voltage. For Nitro2: Click the “R” in the middle of the pen 3 times to switch between temperature settings. The…

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