What do the different lights on the back of my Dial mean?

Circle light indicator: – When loading the cartridge, the circle light will flash white once the cartridge has made a successful connection. – While inhaling, the circle light will flash through a cycle of colors. If the light is flashing white, check the...

Why did my Mini Tank/Dial shutoff after charging?

To protect the battery and keep it fully charged the Mini Tank is designed to turn off once it has finished charging to 100%. To turn the Mini Tank back on simply click the button 5 times rapidly. The Mini Tank and Dial also feature a 3 minute auto shutoff feature for...

My order is on backorder, how do I know when it has shipped?

Once the product has been restocked it will be shipped out immediately and you will receive an email. That email will contain your tracking number and order information. If you have any additional questions please contact us.

How do I fill my EASY FILL oil cartridge?

The EASY FILL oil cartridge makes filling your cartridge very simple. Just unscrew the top of the cartridge and the top along with the entire center pole will be removed. Using a syringe or dropper, fill the cartridge with your product up to or just right below the...

How do I use larger cartridges in my Mini Tank?

Simply slide the front cover that is surrounding the cartridge area, screw in your larger cartridge to Mini Tank, and the slide the front cover back over the cartridge. The front cover is not needed to use the Mini Tank if it does not fit back over.

How many times can I refill my cartridge?

Every cartridge has an expected life span of approximately 4-5 refills. After that point performance of the cartridge may not be as good and replacement of the cartridge is recommended.

How do I increase the life of my battery?

You can increase the life of your battery by doing the following: – Don’t leave your device plugged in once it has finished charging. – Try to keep your battery at room temperature and avoid leaving it in cold/hot places, like your car, for extended...

What is your refund policy?

Rokin will issue a full refund for any fully sealed Rokin product within 30 days from the original purchase date due to concerns with reselling an open package to the public.  No refunds are offered for filled cartridges, disposables,, or edibles.  For more...

What is RoHS certification?

This certification ensures the restriction of certain hazardous substances in electrical or electronic equipment. For more information, please visit:  www.RoHSguide.com.


Your Information will never be shared with any third party.

Sign up for our newsletter and get 15% off your order!

Rokin Vapes - Email List Mailbox

Age Verification

Intended for sale to adults 21 years or older.
If you are not of legal age in the state where you live, please do not enter this website.