Rokin’s batteries all contain surge protection and have to be connected properly to charge.
For Outrider:
Connected the USB-C charger to either a wall charger or a USB charging port. Then connect your device to the USB-C charger cord.
For Thunder, Mini Tank, Dial, and Stinger:
Connect the micro USB charger to either a wall charger or a USB charging port. Then connect your device to the micro USB charger.
The Thunder can be operated while charging
For Nitro and Cyclone:
First plug in the USB wall charger to the power outlet. Then plug in the battery charger to the USB wall charger that is plugged in to a outlet. Make sure that the green light on the battery charger is lit up before you screw the battery on. Once the battery charger is plugged in to the USB charger and the green light is on you are ready to screw the battery onto the battery charger. The light on the battery charger will then change from green to red and the lights on the battery button will flash in all 3 colors. It should take about 2 to 2 ½ hours to recharge the battery.
Be sure not screw the battery onto the charger before it has power and the green light is lit up.
NOTE: PLEASE DISCONNECT YOUR DEVICE WHEN CHARGING IS COMPLETE TO EXTEND YOUR BATTERY LIFE.
The battery is out of power. Please see the question “How do I charge my pen” on FAQ page
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Once your order is shipped you will receive an email with all your tracking information and order information. If you order on the weekend or during the week after 3pm PST, then you will receive an email during the next business day. Orders are shipping between the hours of 9am-3pm PST Monday thru Friday, excluding holildays.
When you press the button and the indicator light blinks white, it means there is no connection to the tip. Try cleaning the connections on the tip and device, with isopropyl alcohol and a cotton swab.
The Stinger device comes apart in three parts, the bubbler, the tip, and the battery itself. To clean the bubbler, rinse with warm water, or soak in isopropyl alcohol. The bottom of the bubbler is designed to catch reclaim. To clean the tips, also soak in isopropyl alcohol. To clean the device, use the included brush to clean inside of the device. Do not soak device in any liquid. Make sure all parts are fully dry before reattaching everything and turning it back on.
When you press the button and the indicator light blinks white, it means there is no connection to the tip. Try cleaning the connections on the tip and device, with isopropyl alcohol and a cotton swab.
Check the connections between the tip and the device. Use a cotton swab to clean the connections. The indicator light should blink white when the tip has a successful connection. If the device is not heating up or blinking white when the button is pressed, the tip needs to be changed.
Press the button 5 times, rapidly, to turn the device on and off.
Press the button 5 times, rapidly, to turn the device on and off.
Press the button twice, rapidly. The indicator light will cycle through colors and stop after 15 seconds.
Fill a glass with water and put the bubbler slightly into the water and inhale a small amount of water up into the bubbler. Pull just enough water to cover the slits in the bubbler.
Try heating up the tip several times to warm the body of the Stinger. This should warm the O-rings holding the bubbler in place, allowing it to be twisted clockwise out or pulled straight out.
After filling the device from the top, you need to inhale on the mouthpiece to cause a bubble. That will create pressure in the bubbler to hold the water in place.
Press the button 3 times, rapidly. Blue is the lowest setting and red is the highest.
3.4v – Blue, 3.6v – Green, 3.8v – Yellow, 4.0v – Red
They are available in our shop under Products> Accessories> and is at the bottom of the page.
The Stinger device comes apart in three parts, the bubbler, the tip, and the battery itself. To clean the bubbler, rinse with warm water, or soak in isopropyl alcohol. The bottom of the bubbler is designed to catch reclaim. To clean the tips, also soak in isopropyl alcohol. To clean the device, use the included brush to clean inside of the device. Do not soak device in any liquid. Make sure all parts are fully dry before reattaching everything and turning it back on.
The Stinger has an 1100 MAH battery. On average, you will get about 25 “hits” or 4 long sessions, per full charge.
Outrider:
Click the button rapidly 3 times. The Outrider features 4 different temperature settings with 374 F being the lowest and 428 F the highest.
Stinger:
Click the button rapidly 3 times. The Stinger features 4 different temperature settings with blue being the lowest and red the highest.
Bar Pro:
Click the small button either up or down, to adjust voltage. Voltage will show on screen.
Bar:
Click button 3 times to change voltage. Voltage will default to blue after base is reattached.
Mini Tank 2.0:
Click the button 3 times, lights will cycle through each setting. Once you have your desired voltage click the button to lock it in.
Mini Tank Pro:
Click the button rapidly 3 times. The voltage will flash, and you will see the voltage increase by one every second, automatically. Once you see the desired voltage, press the button to lock it in.
Mini Tank:
Mini Tank only has 1 temperature setting and the preheat setting is 2 clicks. The Mini Tank features Power Wave Technology, which automatically varies your voltage while vaping.
Rage:
Rage only has 1 temperature setting, which cannot be changed.
Pillar:
Click the button rapidly 3 times. The voltage will flash, and you will see the voltage increase by one every second, automatically. Once you see the desired voltage, press the button to lock it in.
Thunder:
Click button 3 times to change voltage. Voltage will default to blue after base is reattached.
Thunder XL:
Click the button rapidly 3 times. The voltage will flash, and you will see the voltage increase by one every second, automatically. Once you see the desired voltage, press the button to lock it in.
Outrider:
When the battery is low the device will flash red 10 times. While charging the battery indicator button light will change color based on the amount of charge. Red = 0-5%, Green = 5-50%, and Blue = 50-99%. Once the device has finished charging the button light will turn off
Stinger:
During the charging process the light will stay red, once fully charged the light will turn green and stay on until disconnected from the charger.
Mini Tank/Rage:
The blue light behind the button will not be lit anymore once it is fully charged. The device also shuts off once fully charged. Click the button 5 times rapidly to turn it back on.
Bar Pro:
when battery life indicatory reaaches 5% the battery will flash 10 times. device must be assembled to start charge. Screen turns off after device is fully charged.
Bar:
Indicator light will flash red when low on power. When plugged in, light will be red. Light will shut off when fully charged.
Mini Tank Pro:
When battery indicator gets to 5% the screen will flash 10 times. Battery level increases by 5%. Screen turns off when fully charged.
Mini Tank 2.0:
When charging, the device button will illuminate the current charge by color. Blinking red for 0-30%, Red for 30-70% and Blue for 70-100%. Button light will turn off when fully charged.
Thunder:
The button light will flash red when low on power. While charging, the base light will be red, once fully charged the light will turn off.
Thunder XL:
When low on power, the battery will flash, and will be empty. When charging, screen will show battery life charge on screen. Each notch on battery is 25% of charge. Screen will turn off when fully charged.
Pillar:
When low on power, the battery will flash, and will be empty. When charging, screen will show battery life charge on screen. Each notch on battery is 25% of charge. Screen will turn off when fully charged.
NOTE: To extend the life of your battery do not leave on the charger once fully charged.
It is recommended that you hold the pen upright in the vertical position for the best vaping experience.
Cartridge leaks can happen due to heat, pressure changes, improper storage, or changes in oil viscosity. To help prevent leaking, keep your cartridge upright and store it at room temperature away from direct sunlight or excessive heat.
Yes, there is a 12-month warranty on the battery. Please go to our Contact Us page with any questions, claims, or other questions regarding this.
This certification ensures the restriction of certain hazardous substances in electrical or electronic equipment. For more information, please visit: www.RoHSguide.com.
Any order over $50 qualifies for free shipping inside the continental United States.
The standard mail option will be used for free shipping.
Yes, you may upgrade to 2-day shipping for an additional charge.
Rokin will issue a full refund for any fully sealed Rokin product within 30 days from the original purchase date due to concerns with reselling an open package to the public. No refunds are offered for filled cartridges, disposables,, or edibles. For more information or to get a refund please go to our Contact Us page and contact customer support.
You can increase the life of your battery by doing the following:
– Don’t leave your device plugged in once it has finished charging.
– Try to keep your battery at room temperature and avoid leaving it in cold/hot places, like your car, for extended periods.
– Don’t run your battery completely down every time. Keeping your battery charged will increase its life.
– Turn the device off when you’re not using it.
Every REFILLABLE cartridge has an expected life span of approximately 4-5 refills. After that point performance of the cartridge may not be as good and replacement of the cartridge is recommended.
Larger cartridges work best with vape batteries that have an open or exposed 510 connection.
Exposed:
Mini Tank
Rage
Made for Larger Cartridges:
Mini Tank Pro
Bar Pro
Thunder
Thunder XL
Pillar
The EASY FILL oil cartridge makes filling your cartridge very simple. Just unscrew the top of the cartridge and the top along with the entire center pole will be removed. Using a syringe or dropper, fill the cartridge with your product up to or just right below the 0.5ml fill line. Then reassemble the cartridge by screwing the top and center pole piece back onto the cartridge. Oil will need to sit for up to two hours to soak into the heating element.
Tip:
It can help to jiggle the top portion a little when reassembling to make sure no air bubbles are trapped beneath the center pole.
Also make sure the top is screwed in until tight.
Once the product has been restocked it will be shipped out immediately and you will receive an email. That email will contain your tracking number and order information. If you have any additional questions please contact us.
To protect the battery and keep it fully charged, our 510 batteries are designed to turn off once it has finished charging to 100%. To turn the device back on simply click the button 5 times rapidly. The 510 batteries also feature a 5 minute auto shutoff feature for your safety.
To protect the battery and keep it fully charged the Mini Tank is designed to turn off once it has finished charging to 100%. To turn the Mini Tank back on simply click the button 5 times rapidly.
The Mini Tank and Dial also feature a 3 minute auto shutoff feature for your safety.
Circle light indicator:
– When loading the cartridge, the circle light will flash white once the cartridge has made a successful connection.
– While inhaling, the circle light will flash through a cycle of colors. If the light is flashing white, check the cartridge connection.
– When the battery is low on power, the light will flash red.
– While charging, the light will flash according to the level of charge, once fully charged, the light will turn off.
A burnt taste is usually caused by using too high of a voltage or taking long, repeated draws that overheat the cartridge. Try lowering your voltage and allowing a few seconds between draws to help the coil stay at the proper temperature.
The device will automatically adjust the voltage during draw, this prevents from overheating.
The main difference is how they’re made. A live cannabis product is made using flower that has been frozen immediately after harvest, called “Fresh-Frozen”. Live Resin is extracted from fresh-frozen cannabis using solvents to preserve more of the plant’s natural compounds. Rosin is made without solvents, using only heat and pressure. Distillate is highly refined cannabis oil using solvents that typically has a more neutral flavor and higher cannabinoid concentration.
Clogging usually happens when oil builds up or cools inside the cartridge’s airway. Temperature changes, elevation changes, hard draws, improper storage, and oil viscosity can all contribute. Keeping your cartridge upright at room temperature and taking slow, gentle draws can help prevent clogs. Quick Tip: Wrap you hands around you cartridge/disposable for a few mins to help loosen a clog.
We recommend checking and cleaning the connection points regularly, especially if you notice buildup, airflow issues, or connection problems. Gently wipe the cartridge and battery connection with a cotton swab to remove any residue. Avoid inserting anything into the cartridge airway or heating element.
